Golden Rule applies to hospitality people

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Laurie Guest uses a bottle of Bling Water, which costs $40 per bottle, to demonstrate a point about how businesses should have “bling” or an offer or special that makes them unique from other businesses. It’s important to deliver on those promises, however, she said.

It doesn’t take a rocket scientist to figure out how the traveling public deserves to be treated. Just put yourself in their place. What kind of treatment do you expect when you are traveling or on vacation? Do you expect to be acknowledged when you enter a motel, restaurant or retail store? Of course you […]

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